| Conflict Resolution Professionals! Did you know there are over seven million privately owned companies in North America? Connect with the universe of family owned companies who need your services as a professional who speaks their language! Add your profile to our directory of professionals right now. |
|
What's the Difference Between a Negotiation, Arbitration, and Mediation?By Tristan Loo
Example:
A buyer and a salesman are negotiating a price for a car.
A wife is negotiating with her husband over use of finances.
A president is negotiating with another country’s leader to remove missile silos that threaten the security of the nation.
Arbitration. This is a form of resolving conflict that is handled outside of court where both parties come before a neutral third-party. The neutral third-party is usually a lawyer and the arbitrator listens to both sides and then passes judgment on a winner and a loser in much the same way as a judge does.
Example:
Two employees are having issues with each other. They take these issues to the boss. The boss hears both sides and then decides to fire one of the employees.
Two siblings are having a fight and the mother gets involved. The mother hears what they have to say,
Our articles continue...
|
Moroch expands ties with McDonald'sDallas-based integrated marketing agency Moroch strengthened its relationship with fast food giant McDonald's in 2008, being named the agency of record for six additional co-ops. Western Insurance Bldg. soldThe Western Insurance Building on Bridge Street in Fort Worth has been sold to New York investment firm Navika Capital Group. CBS 11 prepares analog shut-off testsA government-mandated transition from analog to digital television has CBS 11, or KTVT/KTXA Television, preparing for the change. Delta to cut capacity and jobsDelta Air Lines Inc., which provides passenger service at Dallas/Fort Worth International Airport, will trim its capacity by up to 8 percent in 2009 and suggested more jobs cuts may be on the way due to the global economic slowdown and softening traffic. (DAL) Ford CEO will work for $1Ford Motor Co. is telling Congress it expects to at least break even in two years under a business plan that seeks, if necessary, $9 billion in bridge financing from the federal government. (F) Dallas cracks down on uninsured driversDrivers stopped for a traffic violation will be towed beginning Jan. 1, 2008, if they fail to show police officers proof of insurance, the City of Dallas said this week. Atmos appoints VP of corp. developmentNatural gas distributor Atmos Energy Corp. has appointed Charles Davis Jr. to the position of vice president of corporate development, to help the company focus on internal and external growth. (ATO) Southwest?s traffic down in Nov.Southwest Airlines Co. said Tuesday its November traffic, or revenue passenger miles -- a measure of each paying passenger flying a mile -- dropped from 5.7 billion to 5.3 billion in November. (LUV) Blockbuster to sell concert ticketsMovie and game entertainment company Blockbuster Inc. is branching out and aligning itself with Live Nation, one of the largest marketers and providers of live concerts. (BBI) Commercial debt collector: Business is upFrom his office in Plano, Jerry Curtis knows the economy is taking a toll on businesses of all sizes.
and of course both siblings are pointing fingers at the other side. The mother decides to ground them both.
Mediation. Similar to negotiation, but involves the use of a neutral third-party who assists the negotiating parties in reaching an agreement. is used typically when direct negotiations have failed because the mediator can separate the people from the problem much easier than the stakeholders can.
Example
A buyer purchases a used car from a seller. The car breaks down soon after. The buyer demands his money back. The seller accuses the buyer of damaging the car himself. Instead of dealing with the matter in court, which can be both costly and time-consuming for both parties, they instead agree to hire a mediator and work out their situation out of court.
A couple decide to get a divorce, but argue over who gets what. Instead of waging legal war against each other, they decide to work out their agreement with a divorce mediator. The mediator uncovers what the needs and interests are for both the husband and wife as well as separating the emotions from the problems at hand.
Two nations, on the verge of war after failed negotiations, agree to peace-talks. Neither side trusts the other side, so they ask for the help of a neutral representative to act as mediator for their talks. Through the mediator, both stake-holding countries are able to work out an agreement and avoid war.
© Copyright 2006 by Tristan Loo. All rights reserved.
Article Source: http://EzineArticles.com/?expert=Tristan_Loo
For over 10 years, Tristan Loo has inspired, motivated, and brought success to the lives of the people he’s touched. Successful in his own right, Tristan has competed athletically against Olympians as a world-class gymnast, saved lives as a police officer, authored numerous Personal Development and Interpersonal Communication books and articles, and is a highly sought-after Personal Development Coach. Tristan is the founder of the Synergy Institute, a San Diego based Personal Development Firm. His philosophy of passionate living and helping others fulfill their dreams has continually been the driving force that has placed him well above the industry standard. Visit Tristan's website at http://www.synergyinstituteonline.com or by email at info@synergyinstituteonline.com
Here are some more mediation articles...
Negotiation - About Tactics, Tricks And Threats By Jonathan Farrington Most successful negotiators recognise that the way people involved in negotiations behave does not always reflect their true feelings or intentions. We are going to look at negotiating tactics that Read more...
|
Debt Negotiation, Finding Solutions By Ken Charnly Nobody wants to be in a position where they have to engage in debt negotiation, but thousands of people each year find themselves in just that predicament. For any reason, from financial Read more...
|
Vallejo Divorce Mediation By Charles Shaw Vallejo divorce mediation is a civil way to get divorced. Vallejo Divorce Read more...
|
Negotiation Tips For Newbies. By christos varsamis Experienced negotiators are a hard thing to find these days. Although it’s not easy to become a professional negotiator since it requires knowledge and experience, anyone can be a better negotiator Read more...
|
| the art of facilitation news: |
Some businesspeople shouldn’t market themselves
Well, That Didn’t Work
Vacation
Oh The Wait, She Kills Me
Marketing To My People Part 4
Blogs & Journalists
Marketing To My People Part 3
Tiger impressions
Bad documentation strikes again
All I Want Is A Simple Contact Manager
How to Protect Your Customer Data and Your Reputation When it comes to safeguarding customer data, the stakes are higher than ever in today's wired world. A single security breach can create a legal and regulatory nightmare. How vulnerable is your organization to hackers and disgruntled employees? What can you do to protect your company?<br><br>Sponsored by Cisco, this 30-minute BizWise TV broadcast for small and mid-sized businesses outlines the legal, ethical, and business obligations you face. A panel of security experts will show you how to assess your vulnerabilities, implement an effective security plan, handle an employee suspected of committing a security breach, and execute "damage control" through effective PR if a breach does occur.<br><br><br><br>BizWise TV features TV Style Broadcasts on topics relevant to SMBs. Tune in for a new topic on the third Thursday of every month or watch the previous broadcasts on demand at your convenience. Intrusion Prevention Case Study: Mainova AG - Energy This case study examines Frankfurt, Germany energy supplier Mainova AG's reliance on McAfee for its network security. Corporate Incident Response: Why You Can't Afford to Ignore It This Foundstone Professional Services paper explains the need for an effective corporate incident response plan and highlights common problems associated with inadequate incident response. It also discusses the steps you need to take when creating a corporate incident response plan and serves as a general guide to the phases that should be included in a comprehensive plan. Making Your Business Disaster Ready with Virtual Infrastructure Download this white paper to learn how a virtual infrastructure built on VMware server software can help make your disaster recovery strategy more effective and affordable. The paper emphasizes the need for business continuity and disaster recovery (DR) planning in today's enterprises and explains how a virtual infrastructure enables you to:<ul><li>Extend disaster coverage to more applications</li><li>Reduce recovery time</li><li>Make DR processes more reliable</li></ul> Master Time Management With a Final 7 Time Management Tips Time management is a hot topic these days. With more pressure on most people to do more with less, people are constantly turning to gurus in this area to try and improve their time management skills. This paper seven more tips to help people in their quest to master their time usage. Action Plan in Time Management Action plans are lists of responsibilities that instruct a person "To carry out to achieve an objective." The list centers on the goals immediately needing achievement on demand. The list or action plan enables one to center his attention on the specific obligations required of him. The marketplace has several software programs that help those people that have busy schedules and time management is a struggle. Business Continuity Preparedness Handbook AT&T's Business Continuity Preparedness Handbook provides a broad range of information to support your business continuity planning efforts.<br><br>The 16-page handbook examines business continuity in the context of two potential catastrophic events a pandemic influenza and a hurricane strike and highlights why taking a proactive approach to business continuity planning is essential for all disaster scenarios.<br><br>Topics include:<ul><li>AT&T's own business continuity preparedness efforts</li><li>Planning assumptions for pandemic influenza and the 2006 hurricane forecast</li><li>Best practices recommendations</li><li>AT&T solutions that support business continuity strategies</li><li>AT&T customer support during business continuity "events"</li></ul> The Inexpensive Instant Message: Creating an E-Mail Newsletter How does one share accurate, timely information with employees, customers and the community - and do it faster, better and less expensively than using the normal media outlets? The person should turn to e-mail. Faced with a barrage of negative media coverage as a result of innovative steps that provided a few surprises during the 2000-01 upheaval in energy markets, Chelan County PUD (Wenatchee, Wash.) came to this realization: The media were not going to tell their side of the story for them; they had to do it ourselves. Using Crises as Publicity Opportunities There are two kinds of Crisis Management: Internal (for when something happens within a company or externally that affects the company directly) and External (for when something happens in the world that indirectly affects the company). The authors' recommend that every company have a written plan on how to handle a range of both internal and external crises. This paper deals with external crisis management, and how one can, with advanced planning, gain positive publicity for the company when an external event occurs. Telling Everyone You're Ok - A Key Element in Crisis Communications Have a person ever noticed that one of the first side effects of most disaster situations is that the phone lines in the area immediately go down? The author believes that the first thing people think about in disasters is how it affects the people they know, or maybe just know of. That's why the phone lines go down - calls to check. Impact of Past Crises on Current Crisis Communication Previous research based on Situational Crisis Communication Theory (SCCT) suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to better assess its role in crisis communication. Results from the present investigation showed that a history of similar crises intensified the reputational threat of a current crisis even when the crisis arose from the victimization of the organization or from an accident, rather than from the organization's intentional acts. Sample Source: Crisis Management Plans - Part II This paper includes specific action steps to take in the event of a crisis. Schools should create detailed procedures for each type of crisis that may threaten the school environment. Each process will vary, according to the type and severity of the emergency. The paper also describes the process in which the school recovers and restores its community. Sample Source: Crisis Management Plans - Part I Every morning, millions of students pour into school buildings all across the country. Families depend on schools to ensure that the environment in which their children learn and play is as healthy and safe as possible. Emergencies can take many forms, including severe weather and natural disasters, medical incidents, terrorism, and other threats of violence. Although many of these incidents are rare, it is vitally important for schools to be adequately prepared in the case of an actual crisis. Media Communication Takes on New Dimensions With RMP It is puzzling why many companies are doing little to prepare the local press for the information that will soon become public. This may stem from the industry's long-standing mistrust of the media. The good news about the U.S. Environmental Protection Agency's (EPA) Risk Management Program (RMP) rule is that it could serve as the catalyst for improved relations between the chemical industry and the news media. The bad news is that both are going to have to learn a new set of rules. Before the RMP rule, a chemical company's communications with the local media took place on two levels - routine and crisis. Crisis Management and Disaster Recovery: The New Reality - Response to 21st Century Threats The unfortunate truth is that many companies have failed to recognize that physical events or nagging perceptions can be their undoing. As keepers of corporate reputation, people need to step up to one of their most important responsibilities: developing the capabilities for responding to threatening situations. In the process, if the planning is founded on ethical core values and implemented properly, it can help avert loss of public confidence. Today, up to 25 percent of every chief communicator's time requires attention to readiness planning. That planning had taken on new dimensions that will be discussed in this paper.
|